Payment Policy

Last updated: March 2026

Accepted Payment Methods

We accept the following payment methods for all orders placed on Shopstiluna.com:

Credit and debit cards: Visa, Mastercard, American Express, Discover
Shop Pay
PayPal
Apple Pay
Google Pay

Payment Security

All transactions on our website are secured with SSL (Secure Socket Layer) encryption. Your payment information is processed securely and we do not store your full credit card details on our servers. Shopstiluna uses Shopify Payments, a PCI DSS-compliant payment processor, to handle all transactions.

Currency

All prices on our website are displayed and charged in US Dollars (USD). If you are shopping from outside the United States, your bank or card issuer may apply a currency conversion fee. Shopstiluna is not responsible for any such fees.

Order Authorization

When you place an order, we will authorize your payment method to verify that sufficient funds are available. Your card will be charged at the time your order is confirmed. In some cases, a temporary authorization hold may appear on your account before the final charge is processed.

Sales Tax

Sales tax is calculated and applied at checkout based on your shipping address and applicable state and local tax laws. The tax amount will be clearly displayed before you complete your purchase.

Billing Information

Please ensure that your billing information matches the details registered with your payment provider. Incorrect billing information may result in delays or cancellation of your order. If you experience any issues with payment, please contact us at support@shopstiluna.com.

Failed Payments

If your payment is declined, please check that your card details are entered correctly and that your card has sufficient funds. You may also wish to contact your bank or card issuer. If the problem persists, please reach out to our customer support team for assistance.

Refunds

Approved refunds will be credited back to your original payment method. Please allow 5–10 business days for the refund to appear on your statement, depending on your bank or card issuer.